Help Center

Mod1 FAQ — Answers to All Your Questions
All in One Place, in Bangla

From registration to withdrawal, referrals to cricket betting — whatever questions you have about mod1, you'll find all the answers right here.

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Referrals & Rewards

When you invite a friend to mod1's referral program Both earn rewards. Here's how it works:

1Log in and go to Account Settings — you'll find the "Referral Code" section there.
2Send your unique code or referral link to your friend.
3Once your friend registers using that code and completes their first deposit, the cashback bonus will be credited to your account.

Reward amount: you typically earn per successful referral BDT 500 to 1,000 in bonus (subject to change based on active promotions). Your friend also receives an extra 20% bonus on their first deposit. There's no cap on referrals — the more friends you bring, the more you earn.

The bonus is typically based on your friend's first deposit Within 24 hours is added to your balance.

Support & Contact

Mod1 support is available 7 days a week, 24 Hours a Day Active. Available contact methods:

  • Live Chat: Click the chat button in the bottom-right corner of the site. You'll typically get a response in Bengali within 2 to 5 minutes.
  • Email: [email protected] — email us for complex issues; replies typically arrive within 30 minutes to 2 hours.
  • Help Center: You'll find answers to most common questions on the FAQ page.

Bangla support is available across all channels. Live chat may take slightly longer between midnight and 6 AM — but never more than 10 minutes.

Account Management

Changing the interface language on mod1 is simple:

1After logging in, click on your profile icon in the top-right corner.
2Go to the "Settings" section.
3Click on the "Language" option — then select your preferred language from the list.
4Save — the page will reload and display in your chosen language.

Currently on mod1 Bengali, English, Hindi along with multiple other languages. Even in guest mode without logging in, you can change the language from the language selector at the top of the site.

On mod1, some details can be updated by you directly, while others require assistance from support:

  • You can update these yourself: Email address, password, communication preferences — all manageable from the Settings page.
  • Via Support: Changing your registered name or mobile number requires identity verification (NID or birth certificate). Please email [email protected].

To change your mobile number: go to "Change Mobile Number" in your account settings → an OTP will be sent to your old number → after verification, add the new number → an OTP will be sent to the new number as well → confirm to complete the change.

The entire process typically takes Within 10 Minutes is completed.

Live Scores, Betting & Sports

Mod1's Live Odds In this section, you'll find real-time scores, live odds updates, and match statistics for all ongoing matches.

How to Find It:

  • Click "Live Odds" from the top menu.
  • Select the sport you want — cricket, football, tennis, or any other.
  • Ongoing matches will appear with a red "LIVE" badge — click on them.

Scores for all major tournaments including BPL, IPL, and international cricket Every 3–5 Seconds updates in real time. You can also place bets while the game is live — odds continue to change throughout.

Getting started with cricket betting on mod1 is quite straightforward. Here are the steps for first-timers:

1Log In and make sure your account has a sufficient balance.
2Go to the "Sports" or "Live Odds" menu and Cricket select.
3Click on the match you want to bet on — all available betting markets for that match will be displayed.
4Choose your preferred market — such as "Match Winner", "First Innings Runs", "Top Batsman", and more.
5Review the odds, enter your stake, and click the "Confirm Bet" button.

The minimum bet amount is generally ৳50 and counting. In live matches, odds change rapidly — make your decisions quickly.

Slot Games & Game Types

Mod1 offers a vast collection of slot games — multiple types and providers, all in one place. Game types include:

  • Classic Slots (3-Reel): Classic, straightforward gameplay — perfect for beginners.
  • Video Slots (5-Reel): Story-driven games featuring animations, free spins, and bonus rounds.
  • Progressive Jackpot Slots: The pool keeps growing — a single win could reach crores of BDT.
  • Megaways Slots: Thousands of ways to win — with dynamic reels.
  • Fortune Rabbit & Buffalo King: Especially popular slots on mod1.

Most played among Bangladeshi members Fortune Rabbit, Buffalo King and progressive jackpot games. All slots run fully on mobile browsers.

Why mod1

What mod1 Members Enjoy

Delivering the best experience in every section is our goal

The Full Experience in Bangla

To support — everything in Bangla. Enjoy gaming without any language barrier.

Fast Payment Processing

Deposits via bKash and Nagad are instant. Withdrawals are typically processed within 10–30 minutes.

Live Betting & Scores

In-play betting, real-time odds updates, and live coverage of all major tournaments.

Weekly Tournaments

Join regular tournaments and climb the leaderboard to win big prizes.

Safe & Transparent

International license, SSL encryption, and provably fair gaming — every result is verifiable.

Active Community

Over 500,000 Bangladeshi members — active every day in Live Chat and tournaments.

About the FAQ

How to Get Help from This FAQ Page

Mod1's FAQ page is built around the most common questions from Bangladeshi members. Every answer is written with real situations in mind — not just theory, but practical steps with specifics.

If you can't find a solution in the questions above, type the key word of your issue into the search box — for example, "slots", "betting", or "password" — and related questions will appear.

Common Misconceptions We Often See

Many members feel uncertain when using mod1 for the first time. For example — are deposit bonuses and cashback bonuses the same thing? No, they're different. A deposit bonus is credited when you make a deposit, while cashback is given after you've lost a certain amount.

Pro Tip: When you first use mod1, read the "Responsible Gaming" section and set a deposit limit. It can save you a lot of trouble down the line.

What to Check Before Contacting Support

Checking a few things on your own before contacting support can help you get a faster resolution:

  • For payment issues: have the transaction date, amount, and payment method reference number ready.
  • For login issues: try the "Forgot Password" option first.
  • For game issues: refresh your browser and clear the cache.
  • About Bonuses: Terms & Conditions Read the wagering requirements on the page.

At mod1, solutions are always closer than the problem. Whether through live chat, email, or this FAQ — we're ready to help.

Got your answer? Start playing now

Join mod1 — play, win, and enjoy with millions of members across Bangladesh.

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