When you share your name, phone number, and financial details on mod1, it's natural to wonder: where does this information go, who can see it, and how safe is it? This page answers all of those questions directly.
Mod1 protects your privacy based on these three core principles
Mod1 never asks for information it doesn't need. Only the minimum data required to maintain your account and deliver our services is ever collected.
Mod1 never sells or rents your information to advertising companies or third parties — that is our commitment.
You can view, update, or request deletion of your stored data at any time.
When you use the mod1 platform, you share certain information with us. This Privacy Policy ("Policy") explains how that information is collected, where it is stored, how it is used, and what rights you retain throughout the process.
This policy applies to mod1's website, mobile app, and all related services. By using mod1, you agree to this policy.
Mod1's privacy policy is built around the international GDPR (General Data Protection Regulation) framework — and while it's primarily a European regulation, we've adopted it as our global standard.
Mod1 collects two types of information — what you provide directly, and data generated automatically through your use of the service.
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact information | Mobile number, email address | Account Communication & Security Verification |
| Financial Information | BKash/Nagad number, bank details (not the full card number) | Payment Processing |
| Transaction Information | Deposit, withdrawal, and betting history | Account management & legal compliance |
| Device Information | IP address, browser type, device model | Security & Fraud Prevention |
| Usage Data | Page visits, time spent, and click patterns | Service quality improvement |
Mod1 never stores your full bank card number or CVV. Payment processing is handled through a third-party PCI-DSS certified gateway.
Mod1 uses your data only for specific purposes. Your information is never processed without a clear reason:
You can opt out of promotional emails or SMS at any time from your account settings.
Mod1 stores your data on secure, encrypted servers. Retention periods vary depending on the type of data:
After account closure, mod1 does not retain any data beyond what is required by legal obligation.
As a mod1 user, you have the following rights over your own information:
To exercise any of these rights, email us at [email protected].
Mod1 never knowingly collects data from anyone under 18. Age is verified at registration, and KYC documents may be requested if there is any doubt.
If we become aware that data has been collected from a minor, that account will be closed and all associated data will be promptly deleted.
Mod1 is an international platform. Some of your data may be stored on secure international servers. In all cases, we ensure that:
Mod1 may update this Privacy Policy at any time. For significant changes, you will be notified in advance via your registered email or mobile number. Continued use of mod1 after any changes constitutes your acceptance of the updated policy.
For any privacy-related questions, requests, or complaints, reach out to us directly:
We typically respond to privacy-related requests within 72 hours.
Mod1's security infrastructure — built on both technology and policy
All data exchanged between you and mod1's servers is protected with bank-grade encryption. It cannot be read by anyone outside.
Enabling two-factor authentication on mod1 keeps your account secure even if your password is compromised. You'll be prompted for an OTP each time you log in.
Financial data and personal data are stored in separate encrypted databases with no direct link between them.
Mod1 regularly engages third-party cybersecurity experts to audit its systems. Any vulnerabilities identified are addressed promptly.
Mod1 only collects information that is genuinely necessary to provide its services. No excess data is requested or stored.
Our AI-powered system detects unusual login or transaction patterns in real time and blocks any suspicious activity.
You can request to see any personal data mod1 holds about you at any time.
You can request corrections to any inaccurate or outdated information.
You can request deletion of your data where there is no legal obligation to retain it.
The ability to receive your information in a standard, portable format.
You can request that data processing be restricted under certain circumstances.
You can object to your data being used for specific purposes.
Rather than relying on a single layer of protection, mod1 uses multiple security layers — so if one layer is compromised, the next one holds.
All traffic runs over HTTPS — impossible to intercept from outside
Blocks harmful requests and attacks
Stored data is encrypted and cannot be read directly
Every login is verified; inactive sessions are closed automatically
Setting up Two-Factor Authentication (2FA) on mod1 is straightforward — and well worth doing. After logging in, go to your account settings and look for the "Security" section. From there, enable the "Two-Factor Authentication" option.
When first activated, you'll need to verify your mobile number or email. After that, any login from a new device or unfamiliar location will trigger a one-time OTP — access is denied without it.
This means that even if someone gets hold of your password, they still can't access your mod1 account without also having access to your phone or email. That's why mod1 recommends all members keep 2FA enabled. If you run into any issues, reach out to the support team.
The mod1 app is updated periodically to add new features and improve security. If you see an "Update Required" message, download the latest version directly from mod1's official site.
If the app won't open, start with a few simple steps: restart your phone, check your internet connection, and make sure your storage isn't full. If the problem persists, uninstall the app and reinstall it.
If the app keeps crashing after an update, use the mod1 website directly through your mobile browser — all features are available there as well. If the issue persists, contact support with your Android version and phone model.